Sokura
14-day delivery

AI customer support that resolves tickets before your team wakes up

Common questions answered instantly. Complex issues triaged and routed. Your support team handles the exceptions, not the repetition.

Instant resolution
Where's my order #4821?
Your order shipped yesterday via DPD. Tracking: DPD-847291. Estimated delivery: tomorrow by 2pm.
Resolved in 1.2s

The problems this solves

If any of these sound familiar, this system is built for you.

Same questions, every day

Where's my order? How do I reset my password? What's your returns policy? Your team answers the same things on repeat.

Response times slip

Peak periods mean backlog. Customers wait hours for answers that should take seconds. Satisfaction drops, reviews suffer.

Support doesn't scale

More customers means more tickets means more headcount. The cost of support grows linearly with revenue.

What the system does

Built, tested, and live in your business within 14 days.

01

Instant resolution

Common queries resolved in seconds with accurate, contextual responses. Order status, account info, and policy questions handled without human input.

Instant resolution
Where's my order #4821?
Your order shipped yesterday via DPD. Tracking: DPD-847291. Estimated delivery: tomorrow by 2pm.
Resolved in 1.2s
02

Smart escalation

Complex or sensitive issues route to the right team member with full context. No customer repeats themselves. No tickets fall through.

Smart routing
#4820Billing dispute
Finance
#4821Order status
Auto-resolved
#4822Product issue
Support team
03

Sentiment detection

Frustrated customers identified early. Priority routing ensures unhappy customers get human attention before they churn.

Sentiment detection
Sarah M.
Happy
James K.
Frustrated
Alex P.
Neutral

Ready to see what this would look like for your business?

How it works

From first call to working system in 14 days.

01

Free call

15 minutes. We find your biggest time-waster and show you how AI can fix it.

02

Planning

We plan exactly what we'll build, agree on a fixed price, no surprises.

03

Build

Your system is built, tested, and working within 14 days.

04

Support

Ongoing improvements and more systems as you need them.

Common questions

Everything you need to know before we start.

Ready to automate your business processes?

Book a free 15-minute AI ops audit. We'll identify your #1 time drain and show you exactly what we'd build.

Not ready to talk? Get your free automation report first.